Business Computers & Service

Taskfire is a fully-hosted, web-based application, so there is no software to install, no updates to download and you are always using the most up-to-date version. Most importantly, Taskfire’s best-in-class features give you unlimited flexibility to configure it to meet your specific business objectives.

• World-class Service-Desk software your internal IT staff can use to create, manage and resolve all of your service issues – through a single, easy to use, web-based application
• An Employee Access Portal that gives any employee in your organization the ability to directly submit service requests, track their progress and more – based on the access and security levels you define
• Unlimited flexibility to escalate or share service requests with your outside IT service provider, manually or automatically, according to the workflow rules, issue types and priorities you define
• Powerful workflow automation engine to speed service, eliminate redundancy and increase accountability
• Comprehensive service-activity reports and at-a-glance visibility into the entire process